Terms of Service

Last updated: June 15, 2025

1. Introduction

Welcome to Purely Skin AU. These Terms of Service ("Terms") govern your use of the Purely Skin AU website, mobile applications, and services (collectively referred to as the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with any part of these terms, you may not access or use our Service.

Purely Skin AU ("we," "us," or "our") reserves the right to modify these Terms at any time. We will provide notice of any material changes through the Service or by other means. Your continued use of the Service after such modifications will constitute your acknowledgment and agreement to the modified Terms.

2. Access and Use of the Service

2.1. Eligibility: You must be at least 18 years old to use our Service. By using our Service, you represent and warrant that you meet this eligibility requirement.

2.2. Account Creation: To access certain features of the Service, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

2.3. Prohibited Activities: You agree not to:

  • Use the Service in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Service
  • Use the Service in any manner that could damage, disable, overburden, or impair the functioning of the Service
  • Use any robot, spider, crawler, scraper, or other automated means to access the Service
  • Attempt to circumvent any content-filtering techniques we employ
  • Attempt to access areas or features of the Service that you are not authorized to access
  • Develop or use any applications that interact with the Service without our prior written consent
  • Use the Service for any illegal or unauthorized purpose

3. Products and Purchases

3.1. Product Information: We strive to provide accurate product information, including descriptions, images, and pricing. However, we do not warrant that product descriptions or other content on the Service are accurate, complete, reliable, current, or error-free.

3.2. Pricing and Availability: All prices are shown in Australian Dollars (AUD) and include applicable taxes. We reserve the right to change prices and availability of products at any time without notice. We do not guarantee that products will be available at all times.

3.3. Orders: Your order represents an offer to purchase a product which we accept when we send you a confirmation email. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or identification of fraudulent activity.

3.4. Shipping and Delivery: Shipping and delivery terms are provided at the time of purchase. We are not responsible for delays in delivery caused by circumstances beyond our control.

3.5. Returns and Refunds: Our return and refund policy is available on our website. Please review this policy before making a purchase.

4. Intellectual Property Rights

4.1. Ownership: The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by Purely Skin AU, its licensors, or other providers and are protected by Australian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

4.2. Limited License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for personal, non-commercial purposes. This license is subject to these Terms and does not include:

  • The right to reproduce, distribute, modify, or create derivative works of the Service content
  • The right to use any data mining, robots, or similar data gathering methods
  • Any use of the Service or its content other than for its intended purpose

4.3. Feedback: Any feedback, comments, or suggestions you provide regarding the Service or our products is entirely voluntary, and we will be free to use such feedback, comments, or suggestions without any obligation to you.

5. User Content

5.1. Definition: "User Content" means any content that users submit, post, or display on or through the Service, including reviews, comments, and feedback.

5.2. License Grant: By submitting User Content to the Service, you grant Purely Skin AU a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media format for any purpose.

5.3. Representations and Warranties: You represent and warrant that:

  • You own or have the necessary rights to submit User Content
  • Your User Content does not infringe upon the rights of any third party
  • Your User Content complies with applicable laws and regulations

5.4. Monitoring and Removal: We have the right, but not the obligation, to monitor, edit, or remove any User Content. We may remove User Content that violates these Terms or that we find objectionable for any reason, without notice.

6. Privacy

Your privacy is important to us. Our Privacy Policy describes how we collect, use, and share information about you when you use our Service. By using the Service, you consent to our collection and use of personal data as outlined in our Privacy Policy.

7. Disclaimers

7.1. General Disclaimer: THE SERVICE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, PURELY SKIN AU DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7.2. Health Disclaimer: The information provided through our Service is for general informational purposes only and is not intended as, and should not be relied upon as, medical advice. Always consult with a qualified healthcare professional before using any skincare product or making changes to your skincare routine, especially if you have sensitive skin or medical conditions.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PURELY SKIN AU SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE, ANY PRODUCTS PURCHASED THROUGH THE SERVICE, OR ANY CONTENT ON THE SERVICE, EVEN IF PURELY SKIN AU HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Indemnification

You agree to indemnify, defend, and hold harmless Purely Skin AU and its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms by you or any activity related to your account (including negligent or wrongful conduct).

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the courts of New South Wales, Australia, and you consent to the personal jurisdiction of such courts.

11. Termination

We may terminate or suspend your access to all or part of the Service, without notice, for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to other users of the Service, us, or third parties, or for any other reason. Upon termination, your right to use the Service will immediately cease.

12. Changes to Terms

We may revise these Terms from time to time. The most current version will always be posted on our website. By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Purely Skin AU
120 Bondi Beach Road
Sydney, NSW 2026
Australia
Email: [email protected]
Phone: +61 2 8765 4321